Privacy Policy

The Privacy Policy set forth illustrates which type of personal information of yours may be collected and in which manner Siona Enterprise (hereinafter referred to as “Sempre London”) is allowed to use or, if required, transfer such data. This Privacy Statement applies to information collected through this website and any mobile sites, applications, widgets, and other interactive features that link to this Privacy Statement.

Sempre London respects your right to privacy. We believe that your personal information, including your purchases, e-mail address, billing and shipping addresses, telephone numbers, and credit card information, belongs to you. We will use this information to complete your purchases. We want to use this information to make your encounter with us more informative, and to tell you about the wonderful products and opportunities available from Sempre London. If you prefer to opt out from receiving any communication from us, we also provide options to avoid this.

Personal Data

Personal information is collected during registration, purchase of our product, asking questions or contacting us through our website or customer service desk. The following data will be collected:

  • Name
  • Address (mailing and shipping)
  • Telephone number
  • Email address
  • User name, and
  • Method of payment data

Use of Personal Data

We may use your personal information for the following purpose:

  • Information provided in a purchase will be used to complete the transaction using normal retail methods;
  • information provided in a purchase or in a request for information will also be used to contact you with news of our products;
  • To enable us to respond to your inquiries and process and fulfill your requests;
  • To send you information about your relationship or transactions with us;
  • To tell you about products, services, programs, and offers that we believe may be of interest to you via e-mail, SMS, telephone or postal mail.
  • To personalize your experience with us including by presenting products or offers tailored to you;
  • for our internal business purposes, such as data analysis, audits, developing new products, enhancing our website, improving our services, identifying usage trends, and determining the effectiveness of our promotional campaigns;

Sharing your Information

Except as disclosed in this Privacy Policy, we do not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information we collect online unless we have your permission. Any Personally Identifiable Information you provide to us will be stored in Sempre London’s databases.

Where we engage third-party agents or contractors to perform services on our Site, we will require them to observe the intent of this Privacy Policy. From time to time, we may be required to provide Personally Identifiable Information in response to court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release Personally Identifiable Information when we believe that such release is reasonably necessary to enforce or apply our Terms of Use or to protect the rights, property, and safety of others and ourselves. Sempre London or its related entities could merge with or be acquired by another business entity, or their respective assets could be acquired. Should such a merger or acquisition occur, you should expect that we would share some or all of your Personally Identifiable Information to companies serving you and other users of our Site.

Your Choice

If you no longer wish to receive marketing/promotion related e-mails from Sempre London, you may opt-out by contacting us at customerservice@semprelondon.com

Cross-Border Transfer

Your personal data may be transferred to another group company affiliated with Sempre London if this is necessary for the implementation of the object of the respective contract and/or for the execution of your orders or for the provision of a service. Sempre London assures that it will take appropriate measures in order to ensure sufficient and reasonable data protection in such case.

Use of Cookies

A "cookie" is a small data file transferred to your computer's hard drive that allows a Web site to respond to you as an individual, gathering and remembering information about your preferences in order to tailor its operation to your needs, likes and dislikes. Overall, cookies are safe, as they only identify your computer to customize your Web experience. Accepting a cookie does not provide access to your computer or any Personally Identifiable Information about you, other than the information you choose to share. Other servers cannot read them, nor can they be used to deliver a virus.

Most browsers automatically accept cookies, but you can usually adjust, refuse, or decline cookies completely.

Site Analytics

Sempre London may work with third-party service providers to conduct website analytics to help us track and understand how visitors use our Site and if needs be to improve our website for its visitors.

External Websites

Links to third party Web sites may be provided solely for your information and convenience. If you use these links, you will leave our Site. This Privacy Policy does not cover the information practices of those Web sites linked to our Site, nor do we control their content or privacy policies.

Changes to this Policy

Any updates or changes to the terms of this Privacy Policy will be posted here on our Site www.semprelondon.com and the date of the newest version posted below. Please check back frequently, especially before you submit any Personally Identifiable Information at our Site, to see if this Privacy Policy has changed.

Data Protection

We use reasonable organizational, technical and administrative measures to protect Personal Information administrated by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. We employ physical, electronic, and managerial processes to safeguard and secure your information.

Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us.

We acknowledge your trust and are committed to take reasonable steps to protect Personally Identifiable Information you provide online.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us under the following email address: customerservice@semprelondon.com